Trades Access Common Core Line B: Use Interpersonal Communication Skills
- Page ID
- 17483
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No matter what your job is, you will need to communicate with other people. Your communication skills determine how successfully you receive and transmit information. Communication is arguably the most important of all life skills and plays a significant role in all aspects of work and home life. Communication is verbal, written, and non-verbal, and every gesture, voice inflection, or facial movement speaks volumes and conveys information to others. An effective communicator is also an active listener. Employers actively seek out Individuals who are good communicators.
Front Matter
1: Introduction, Objectives, Resources
2: Learning Task 1- Describe the Principles of Communication
3: Learning Task 2- Describe Effective Listening Techniques
4: Learning Task 3- Describe the Procedures for Giving and Receiving Feedback
5: Learning Task 4- Describe Assertive Communication
6: Learning Task 5- Describe Conflict Resolution Techniques
7: Learning Task 6- Describe Effective Problem Solving and Decision Making
8: Appendix
Back Matter