5.2: Self-Test 4

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Camosun College
BC Campus

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Which of the following are considered three ways of communicating?
1. Passive, aggressive, and normal
2. Passive, effective, and ineffective
3. Assertive, aggressive, and passive
4. Assertive, non-assertive, and aggressive
Which of the following is an example of assertive communication?
1. Expressing yourself clearly and firmly
2. Conveying your feelings and ideas honestly
3. All of the above d. None of the above
Which of the following is an example of non-assertive communication?
1. Standing up for yourself
2. Failing to stand up for yourself
3. Speaking through body language
4. Being easygoing and not taking offence
Which of the following applies to people who don’t speak up in the workplace?
1. They aren’t good employees.
2. They aren’t good team members.
3. They deserve what happens to them.
4. They are easily ignored and can have their rights violated.
Which of the following most applies to aggressive behaviour?
1. It shows a lack of respect for supervisors and co-workers.
2. It should not be tolerated in the workplace and is considered rude, hostile, and/or destructive.
3. All of the above d. None of the above
Using “you” at the beginning of each sentence is key to assertive communication.
1. True
2. False
Only you can speak accurately about your own intentions.
1. True
2. False
Ninety percent of all communication is non-verbal.
1. True
2. False