4.3: End of Chapter Resources
- Page ID
- 38255
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- Provides examination of computer networks within computer information systems.
- The chapter covers essential components like data communication, modems, mediums, and bandwidth, progressing to exploring computer networks, including LANs, MANs, and WANs.
- The Internet's structure, history, and the World Wide Web's development are discussed, emphasizing networks' significance in business and web applications.
- Focusing on pivotal milestones like the Dot-Com Bubble and the Generations of the Web, this chapter explores the transformative phases of the Internet.
- The chapter concludes with a glimpse into Internet2, a research network supporting high-performance applications through collaboration.
- It explores definitions, distinctions, and advantages/disadvantages of e-business and e-commerce.
- The advantages of e-commerce, strategic challenges, types of e-commerce, and the transformative impact of the Internet on communication and business operations are thoroughly examined.
- Equips readers with a comprehensive understanding of e-business and e-commerce, their strategic implications, and the evolving landscape of online commerce models.
- This section delves into the Business-to-Consumer (B2C) e-commerce cycle, outlining the steps from customer website visits to order fulfillment, emphasizing customer reviews and return flexibility.
- The chapter also covers the significance of Search Engine Optimization (SEO) and the critical aspects of Payment Methods, categorizing them and addressing security, privacy, and trust considerations.
- Overall, it provides a comprehensive overview of the B2C e-commerce cycle, e-commerce technology, and payment methods.
Key Terms
Brick-and-click business: selling products to consumers via several channels, one which is usually a tangible shop and the other one an e-business. The tangible location is the brick while the e-business is the click.
Business intelligence (BI): combines business analytics, data mining, data visualization, data tools and infrastructure, and best practices to help organizations make more data-driven decisions.
Business to Business (B2B): when a business sells a good or service to another business. For example, a business that sells software-as-a-service for other businesses to use, or Staples selling office supplies. This is the largest form of e-commerce.
Business to Consumer (B2C): When a business sells a good or service to an individual consumer. For example, when you buy a pair of shoes from an online retailer like Nike.
Business to Government (B2G): Defined as e-commerce transactions with the government. The internet is used for procurement, filing taxes, licensing procedures, business registrations, and other government-related operations. This is an insignificant segment of e-commerce in terms of volume, but it is growing.
Client: the application that runs on a personal computer or workstation.
Computer Network: a group of two or more computer systems linked together by communications channels to share data and information.
Consumer to Business (C2B): When a consumer sells their own products or services to a business or organization. For example, an influencer offers exposure to their online audience in exchange for a fee, or a photographer licenses their photo for a business to use.
Consumer to Consumer (C2C): When a consumer sells a good or service to another consumer. The most well-known C2C is eBay, but there are many other online market providers as well, like Kijijii or Craigslist. Peer-to-peer (P2P) are also a form of consumer-to-consumer.
Consumer to Government (C2G): Defined as e-commerce transactions between the government and individuals. This would involve licenses and registrations, and paying taxes.
Customer relationship management (CRM): An approach to managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
Data Communication: the exchange of data between two or more networked or connected devices.
E-commerce business model: this is the method that a business uses to generate revenue online.
E-commerce platform: a way to build and create an online experience that allows a company to make sales and fulfill orders.
E-Commerce: commercial transactions conducted electronically on the internet.
Electronic business (E-business): is the use of computer networks to improve organizational performance.
Electronic transfer: ability to send money from your bank account.
Enterprise resource planning (ERP): an application with a centralized database that can be used to run a company’s entire business.
E-Payment: any payment done electronically. (Example: debit cards, credit cards, gift cards, e-transfers, email payments, mobile wallets, and cryptocurrency.)
Hosting: a computer or other device that communicates with other hosts on a network.
Internet service provider (ISP): a company that provides subscribers with access to the internet.
Internet: a network of networks.
Local area network (LAN): lets people at one site exchange data and share the use of hardware and software.
M-commerce: electronic commerce conducted on mobile phones.
Medium: provides a path for the signals to be transmitted. (Examples: Physical form- copper cable, coaxial cable, or fiber optics; OR, wireless)
Metropolitan area network (MAN): spans a larger area like a city or region.
Mobile wallet: an application on your mobile device that stores your payment information to allow contactless payments.
Modem: converts the format of the data so it may be transmitted between computers.
Peer-to-peer (P2P): denoting or relating to computer networks in which each computer can act as a server for the others, allowing shared access to files and peripherals without the need for a central server.
Protocol: is a set of rules that govern how communications take place on a network.
Pure-play business: a company that focuses on only one industry
Search Engine Marketing (SEM): a method of promotion and advertising to help companies content rank higher among search engine traffic.
Search engine optimization (SEO): the process of maximizing the number of visitors to a particular website by ensuring that the site appears high on the list of results returned by a search engine.
Server: manages network resources or performs special tasks. (Example: storing files, managing one or more printers, or processing database queries)
Supply chain management (SCM): the optimization of a product’s creation and flow from raw material sourcing to production, logistics and delivery to the final customer.
Transmission Control Protocol/Internet Protocol (TCP/IP): a communications standard that enables application programs and computing devices to exchange messages over a network.
Web 2.0: is referred to as the social web and occurred between 2000-2010.
Web 3.0: referred to as the semantic web and is the time after 2010 when the web evolved again to allow individuals to read, write and execute.
Web 4.0: is the future of the web, which is referred to as the intelligent web and will involve the Internet of things and connected devices.
Wide area network (WAN): connects computers at different sites via telecommunications media. (Example: phone lines, satellites, and microwaves.)
World Wide Web: an information system on the internet that allows documents to be connected to other documents by hypertext links, enabling the user to search for information by moving from one document to another.
End Of Chapter Discussions
- Reflect on the computer networks you engage with daily and explain.
- Identify and explain the three types of networks.
- Describe the various generations of the web.
- Break down the data communication process.
- Enumerate the components associated with E-business.
- Outline both the disadvantages and advantages of E-Commerce.
- Reflect on your current online business activities, specifying the areas where you conduct business entirely online (e.g., shopping, ordering, or using services like Uber).
- Categorize the types of E-Commerce that exist.