14.4.2: Explainable AI (XAI) and Model Interpretability
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Explainable AI (XAI) and Model Interpretability
As complex models (ensembles, deep nets) become pervasive in business, explainable AI (XAI) has grown in importance. Decision-makers need to understand why a model made a prediction for trust and compliance. Popular XAI frameworks include LIME and SHAP. LIME (Ribeiro et al., 2016) generates a local, interpretable approximation of any black-box classifier by fitting a simple model around a specific prediction. SHAP (Lundberg & Lee, 2017) uses game-theoretic Shapley values to attribute each feature’s contribution to a prediction. These tools produce feature “importance” scores for individual predictions or global model behavior.
Both frameworks are implemented in Python (the lime and shap libraries) and are widely used. For example, a bank using a neural network to approve loans could apply SHAP to see which factors (income, credit history, etc.) most influenced each decision.

In regulated sectors (finance, healthcare), XAI is often required for audits. At a high level, XAI bridges the gap identified by Lundberg & Lee: “complex models … experts struggle to interpret … creating a tension between accuracy and interpretability”. By providing explanations, XAI helps build user trust and enables humans to validate and refine models.


