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4.5.24: Scenario 23 – Visible Scope Drift and Baseline Erosion

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    54829
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    Scenario 23 – Visible Scope Drift and Baseline Erosion


    Scenario Context

    Following a period of stable delivery and increased flexibility, Project Reckon has continued to incorporate enhancement requests and minor adjustments.

    In recent weeks:

    • Small feature changes were introduced informally

    • Backlog reprioritization occurred within iterations

    • Direct communication between stakeholders and development teams increased

    Individually, these changes appeared manageable.

    Collectively, their impact is now becoming visible.


    Email from Julie Rama

    Subject: Scope Alignment – Emerging Variance

    Hi,

    I wanted to bring your attention to a trend we’ve identified over the past two iterations.


    1. Current Observations

    We are seeing a growing divergence between:

    • Originally planned scope

    • Currently delivered functionality

    This appears to be driven by:

    • Incremental enhancement requests

    • In-iteration backlog adjustments

    • Informal additions during development


    2. Impact

    The cumulative effect is now visible in:

    • Increased development effort beyond planned estimates

    • Additional QA cycles to support incremental changes

    • Difficulty tracking baseline scope vs delivered features


    3. Metrics

    • Velocity: 92% of baseline

    • Defects: 11 open (mostly low severity)

    • Burn rate: +10.6% cumulative

    • Schedule: Beginning to slip beyond prior stabilization range


    4. Vendor Perspective

    While individual changes were small, their accumulation is now affecting:

    • Predictability

    • Cost tracking

    • Scope clarity

    We recommend reviewing current scope alignment and determining how to proceed.


    5. Request

    Please advise on:

    • Whether to formalize current scope changes

    • Whether to reset baseline

    • Whether to restrict further adjustments

    Best,
    Julie


    Attachment A – Scope Variance Summary

    Category Observation
    Planned Features Defined in URD + approved backlog
    Delivered Features Includes additional enhancements not formally approved
    Scope Tracking Partial mismatch between plan and delivery

    Attachment B – Financial & Schedule Impact

    Category Status
    Budget +10.6% cumulative
    Schedule Beginning to exceed prior tolerance trends
    QA Effort Increased due to incremental additions

    Student Assignment

    You are the Project Manager at C-Bay.

    The project is now experiencing:

    • Visible scope drift

    • Baseline misalignment

    • Budget and schedule impact from accumulated changes

    You must determine:

    • Whether scope drift has occurred

    • Whether baseline should be reset

    • Whether controls should be re-established

    • How to regain project alignment

    Prepare a formal written response to Julie Rama.


    Required Submission Structure

    Your memorandum must include:


    1️⃣ Executive Position

    • Has scope drift occurred?

    • Is the project still under control?

    • Is intervention required?


    2️⃣ Scope Assessment

    • How significant is the divergence between planned and delivered scope?

    • Should current enhancements be formalized?

    • Should scope be rolled back or accepted?


    3️⃣ Baseline Strategy

    Choose and justify:

    • Reinforce original baseline

    • Reset baseline to reflect current scope

    • Hybrid approach (partial reset + controls)


    4️⃣ Budget & Schedule Position

    • Is +10.6% burn acceptable?

    • Is schedule drift becoming a concern?

    • Should corrective measures be implemented?


    5️⃣ Process Control Strategy

    • Should informal adjustments be stopped?

    • Should change control be enforced strictly?

    • Should backlog management be restructured?


    6️⃣ Risk Assessment

    Identify and evaluate:

    • Scope creep risk

    • Budget overrun risk

    • Schedule instability risk

    • Governance breakdown risk

    Assign likelihood and impact.


    7️⃣ Directive to ZynoxDev

    Provide a clear directive, such as:

    • Freeze scope and enforce change control

    • Formalize all additional features through change requests

    • Reset baseline with full documentation

    • Restrict in-iteration adjustments

    • Provide detailed scope reconciliation report


    Learning Focus

    Scenario 23 introduces:

    • Transition from subtle drift to visible impact

    • Baseline integrity management

    • Scope reconciliation

    • Restoring control after flexibility

    • Formalizing what was previously informal

    Students must demonstrate:

    • Recognition of cumulative impact

    • Decisive corrective action

    • Structured governance thinking

    • Control re-establishment


    Key Insight

    Scope creep is not a single event.

    It is:

    The accumulation of many “small, reasonable decisions.”


    This scenario reinforces:

    Control lost gradually must be regained deliberately.


    4.5.24: Scenario 23 – Visible Scope Drift and Baseline Erosion is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by LibreTexts.

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