3.12: Staff Protocols
- Page ID
- 41661
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Staff Protocols
The following staff protocols outline expectations and responsibilities to ensure a safe, professional, and efficient workplace at the program. Adhering to these protocols helps maintain a positive environment for children, families, and staff.
1. Storing Personal Items
- Staff are required to store personal belongings, including purses, backpacks, and other items, in designated lockers or storage areas.
- The program is not responsible for lost or stolen items. Lockers should remain locked, and staff are encouraged not to bring valuable items to work.
- Personal food and medication must be consumed in areas not accessible to children, such as the staff lounge.
2. Non-Compete and Non-Solicitation Agreement
- Staff may not solicit, advertise, or perform childcare or babysitting services for families enrolled at the center. This policy ensures professional boundaries and avoids conflicts of interest.
- Employees may not use the center's client list, resources, or connections to solicit business for personal or external ventures.
3. Dress Code Policy
Staff are expected to present a professional appearance appropriate for working with young children. The dress code is as follows:
- Acceptable Attire: Comfortable, clean, and professional clothing suitable for active work (e.g., polo shirts, khakis).
- Unacceptable Attire: Clothing with offensive or inappropriate graphics or language; excessively tight, revealing, or ripped clothing; flip-flops or sandals.
Staff should dress in a way that allows them to engage actively in play and caregiving duties while maintaining professionalism.
4. Cell Phone Use Policy
- Cell phones must be turned off or silenced and stored in staff lockers during work hours.
- Phones may only be accessed during scheduled breaks and in designated areas.
- Personal phone calls, texting, or social media use is strictly prohibited during classroom time to ensure focus on the children.
5. Cleaning Protocol
- Staff are responsible for cleaning and disinfecting surfaces, toys, and equipment according to the center’s cleaning schedule.
- Spills, messes, and bodily fluids should be addressed immediately following appropriate sanitation procedures.
- Trash must be emptied regularly, and classrooms should be left tidy at the end of each day.
6. Requirement to Attend Staff Meetings
- Attendance at all scheduled staff meetings is mandatory. Meetings are an essential part of ensuring program quality, addressing concerns, and communicating updates.
- Absences must be approved in advance by the Center Director or supervisor.
7. Continuing Education Policy
- Staff are required to complete a minimum of 10 hours of continuing education annually, as mandated by licensing regulations.
- The center will provide or recommend opportunities for professional development, such as workshops, training sessions, and webinars.
- Proof of completion for continuing education must be submitted to HR by the end of the calendar year.
8. Daily Schedules, Lesson Plans, and Activity Reports (Lead Teachers)
- Preparing and posting a daily schedule in the classroom that aligns with the program’s goals and philosophy.
- Submitting weekly lesson plans for approval by your supervisor by 5pm on the Friday before each new week.
- Completing daily activity reports for each child, including meals, naps, and developmental progress, and ensuring they are communicated to families.
9. Incident Reports
- Staff must complete an incident report immediately following any accident, injury, or unusual occurrence involving a child.
- Reports should include factual, objective details and be signed by all involved parties.
- The completed report must be submitted to the Center Director for review and shared with the child’s family on the same day.
By adhering to these protocols, staff help maintain a safe, professional, and high-quality environment for children and families. For questions or clarification about these policies, please contact your supervisor.


