3.12: Staff Protocols

Staff Protocols

The following staff protocols outline expectations and responsibilities to ensure a safe, professional, and efficient workplace at the program. Adhering to these protocols helps maintain a positive environment for children, families, and staff.

1. Storing Personal Items

• Staff are required to store personal belongings, including purses, backpacks, and other items, in designated lockers or storage areas.
• The program is not responsible for lost or stolen items. Lockers should remain locked, and staff are encouraged not to bring valuable items to work.
• Personal food and medication must be consumed in areas not accessible to children, such as the staff lounge.

2. Non-Compete and Non-Solicitation Agreement

• Staff may not solicit, advertise, or perform childcare or babysitting services for families enrolled at the center. This policy ensures professional boundaries and avoids conflicts of interest.
• Employees may not use the center's client list, resources, or connections to solicit business for personal or external ventures.

3. Dress Code Policy

Staff are expected to present a professional appearance appropriate for working with young children. The dress code is as follows:

• Acceptable Attire: Comfortable, clean, and professional clothing suitable for active work (e.g., polo shirts, khakis).
• Unacceptable Attire: Clothing with offensive or inappropriate graphics or language; excessively tight, revealing, or ripped clothing; flip-flops or sandals.

Staff should dress in a way that allows them to engage actively in play and caregiving duties while maintaining professionalism.

4. Cell Phone Use Policy

• Cell phones must be turned off or silenced and stored in staff lockers during work hours.
• Phones may only be accessed during scheduled breaks and in designated areas.
• Personal phone calls, texting, or social media use is strictly prohibited during classroom time to ensure focus on the children.

5. Cleaning Protocol

• Staff are responsible for cleaning and disinfecting surfaces, toys, and equipment according to the center’s cleaning schedule.
• Spills, messes, and bodily fluids should be addressed immediately following appropriate sanitation procedures.
• Trash must be emptied regularly, and classrooms should be left tidy at the end of each day.

6. Requirement to Attend Staff Meetings

• Attendance at all scheduled staff meetings is mandatory. Meetings are an essential part of ensuring program quality, addressing concerns, and communicating updates.
• Absences must be approved in advance by the Center Director or supervisor.

7. Continuing Education Policy

• Staff are required to complete a minimum of 10 hours of continuing education annually, as mandated by licensing regulations.
• The center will provide or recommend opportunities for professional development, such as workshops, training sessions, and webinars.
• Proof of completion for continuing education must be submitted to HR by the end of the calendar year.

8. Daily Schedules, Lesson Plans, and Activity Reports (Lead Teachers)

• Preparing and posting a daily schedule in the classroom that aligns with the program’s goals and philosophy.
• Submitting weekly lesson plans for approval by your supervisor by 5pm on the Friday before each new week.
• Completing daily activity reports for each child, including meals, naps, and developmental progress, and ensuring they are communicated to families.

9. Incident Reports

• Staff must complete an incident report immediately following any accident, injury, or unusual occurrence involving a child.
• Reports should include factual, objective details and be signed by all involved parties.
• The completed report must be submitted to the Center Director for review and shared with the child’s family on the same day.

By adhering to these protocols, staff help maintain a safe, professional, and high-quality environment for children and families. For questions or clarification about these policies, please contact your supervisor.