This chapter was written by Susan Roe. Chapter thumbnail photo by Hannah Busing on Unsplash. Graphics by Alanna Clunen.
At the end of this section, students will be able to:
- Describe the origins and evolution of the human resource role in businesses
- Summarize key operational processes and basic management functions in human resource departments
- Describe career opportunities within the human resources discipline in the hospitality industry
- Suggest tactics human resources departments can utilize to be sustainable and positively impact the planet
- Reflect on strategies human resources departments can implement to positively impact diversity and inclusion within the industry