2.2: Troubleshooting principles

• Contributed by Camosun College

Troubleshooting principles

There are really only two rules for troubleshooting using a voltmeter. They are simple and always true:

1. If you measure a voltage across a switch, the switch is open.
2. If you measure a correct voltage across a load and the load doesn’t work, the load has failed.

With digital meters, voltage readings that are considered as zero will often indicate very small voltage readings. For example, when reading across a closed switch, a very small reading could indicate a very slight resistance across the switch contacts or even a meter inaccuracy.

Notice that the first rule does not say that if you read zero volts across a switch, the switch is closed. There are many situations in which you might read zero volts across an open switch.

The second rule indicates that the load has failed. This only means that the problem is with the load and you don’t have to look anywhere else for the problem. The actual remedy still has to be determined. This may require a replacement of the load, but there may be other possibilities. For example, there may be an overload that needs resetting.

Always look for the easy fix first. Check components that are easily accessible first that might explain the symptom that you have observed. For example, one of the first checks is to verify the power supply.

Voltage tests

You can troubleshoot a problem using either volt or ohms tests. It is most practical to choose voltage testing. With a resistance test, you have to first disconnect the component being tested from the circuit, and while you are removing the wiring you could jostle things and possibly change the circuit, which may temporarily remedy the problem. In other words, you may not really find the problem.

When you use your voltmeter to troubleshoot, you will find either a switch that is open or a load that has failed. You can do this without moving any wires and without changing the circuit in any way. You may then remove the device and double check it with your ohmmeter.

Voltage drops in series circuits

In series circuits, the total voltage is the sum of the individual voltage drops in the circuit, and the equation E = IR is used to calculate the voltage drop across each resistor. Since the current is the same through each resistor, the voltage drop across each resistor is directly proportional to the value of resistance. In other words, the greater the value of a resistor in a series circuit, the higher the voltage drop. Consider the simple series circuit in Figure 1.

1. Series circuit
2. Voltage across an open
3. Hopscotch troubleshooting
4. Ohm test of a load
5. Wiring for a continuity test

Note: There may be other circuits that are energized even though the circuit you are working on is not energized. DO NOT TOUCH THE METER PROBES TO ANY ENERGIZED COMPONENTS WHEN TESTING FOR Ω (RESISTANCE). YOU MAY DAMAGE THE METER.