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9.6: References - Module 9

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    35910
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    References.png

    Browne, M. (2021, January 6). Council post: How to create a collaborative culture in your real estate brokerage. Forbes. Retrieved February 5, 2024, from https://www.forbes.com/sites/forbesr...ate-brokerage/

    Carnegie, D. (2010). How to win friends and influence people (Rev. ed). Pocket Books.

    Competencies for a Career-Ready Workforce. (2021). National association of colleges and employers. https://www.naceweb.org/uploadedFiles/files/2021/resources/nace-career-readiness-competencies-revised-apr-2021.pdf

    Gautam, M. (n.d.). Passive communication: Examples, causes & tips to overcome. The Futuristic Minds. https://thefuturisticminds.com/passive-communication/

    Goleman, D. (2005). Emotional intelligence : Why it can matter more than IQ. Bantam Books.

    Goleman, D. (2007). Social intelligence: The new science of human relationships. Bantam Books.

    Gupta, S. (2023, February 5). How to stop being passive-aggressive. Verywell Mind. https://www.verywellmind.com/how-to-...essive-7101014

    Lebow, H. (2021, June 7). How can I improve emotional intelligence (EQ)? Psych Central. Retrieved February 5, 2024, from https://psychcentral.com/lib/what-is-emotional-intelligence-eq

    Lebow, H. (2021, September 28). Become a better listener: Active listening. PsychCentral. Retrieved February 5, 2024, from https://psychcentral.com/lib/become-...tive-listening

    Palmer, M. (2023, November 7). Types of communication styles and how to identify them. Southern New Hampshire University. https://www.snhu.edu/about-us/newsro...ication-styles

    Quarles, B. J. (2019). Reduce microaggressions and increase profits. Thistlebook Publishing. https://www.amazon.com/Reduce-Microaggressions-Increase-Profits-Quarles/dp/1795663405

    Russell, N. (n.d.). How to be less aggressive and more assertive. Limerick Mental Health Association. https://limerickmentalhealth.ie/less...ore-assertive/

    Segal, J., Smith, M., & Robinson, L. (2023, December 5). Improving emotional intelligence. Helpguide.org. Retrieved February 05, 2024, from https://www.helpguide.org/articles/mental-health/emotional-intelligence-eq.htm

    Temme, J. (1996). Team power: How to build and grow successful teams. SkillPath Publications. https://www.amazon.com/gp/product/1878542931

    Your guide to diversity, equity and inclusion (DEI) in the workplace. (n.d.). Qualtrics. Retrieved February 7, 2024, from https://www.qualtrics.com/experience.../employee/dei/


    This page titled 9.6: References - Module 9 is shared under a CC BY-NC-ND 4.0 license and was authored, remixed, and/or curated by Regina Pierce-Brown.

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