2.6: Self-Test 1
- Page ID
- 17496
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- Communication is the act of transferring information from one person to another.
- True
- False
- Which of the following are forms of communication?
- Visual and written
- Verbal and non-verbal
- All of the above
- None of the above
- Interpersonal communication is the exchange of information, feelings, and meanings through verbal and non-verbal messages.
- True
- False
- If you are a good talker, you are a good communicator.
- True
- False
- Approximately what percentage of our day is spent communicating?
- 25%
- 50%
- 75%
- 90%
- What is the most widely used form of communication?
- Talking
- Writing
- Reading
- Listening
- Verbal communication is how we express ourselves in words and includes enunciation, pauses, and stutters.
- True
- False
- The potential for miscommunication through short communication by email or text is insignificant.
- True
- False
- In what format do people best communicate and interpret tone?
- Texts
- Letters
- Emails
- Vocal messages
- Why is the KISS principle used?
- People are simple.
- Not everyone is able to understand complex communications.
- The more simply something is stated, the less opportunity there is for confusion.
- The more complexly something is stated, the less opportunity there is for confusion.
- Which of the following is considered non-verbal communication?
- Facial expressions and body language
- Personal space and personal appearance.
- All of the above
- None of the above
- Body language is the same regardless of where you come from or what your culture is.
- True
- False
- There are cultural differences in how people communicate and what is considered acceptable.
- True
- False
- Which of the following is not an example of open body language?
- Staying alert
- Sitting and facing the speaker
- Closing your eyes while an individual is speaking
- Nodding to acknowledge you’ve heard what was said
- A negative group environment can harmfully impact the motivation of co-workers and reduce productivity.
- True
- False
- Which of the following does not constitute effective communication?
- Being an active listener
- Accepting people’s differences
- Treating all people with respect
- Providing conditional acceptance
- Effective communication promotes understanding.
- True
- False
- In general, with whom is a more formal communication style used?
- Suppliers
- Friends and colleagues
- Employers, supervisors, and clients
- Colleagues, friends, suppliers, and clients
- An informal communication style is used more with employers than with friends.
- True
- False