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Which of the following are considered three ways of communicating?
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Passive, aggressive, and normal
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Passive, effective, and ineffective
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Assertive, aggressive, and passive
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Assertive, non-assertive, and aggressive
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Which of the following is an example of assertive communication?
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Expressing yourself clearly and firmly
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Conveying your feelings and ideas honestly
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All of the above d. None of the above
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Which of the following is an example of non-assertive communication?
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Standing up for yourself
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Failing to stand up for yourself
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Speaking through body language
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Being easygoing and not taking offence
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Which of the following applies to people who don’t speak up in the workplace?
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They aren’t good employees.
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They aren’t good team members.
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They deserve what happens to them.
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They are easily ignored and can have their rights violated.
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Which of the following most applies to aggressive behaviour?
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It shows a lack of respect for supervisors and co-workers.
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It should not be tolerated in the workplace and is considered rude, hostile, and/or destructive.
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All of the above d. None of the above
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Using “you” at the beginning of each sentence is key to assertive communication.
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True
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False
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Only you can speak accurately about your own intentions.
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True
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False
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Ninety percent of all communication is non-verbal.
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True
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False