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Study Questions
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List the five forces in Porter’s Competitive forces model.
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What does it mean for a business to have a competitive advantage?
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What are the primary activities and support activities of the value chain?
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What has been the overall impact of the Internet on industry profitability? Who has been the true winner?
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List two examples of how Amazon.com used Porter’s five forces model to gain a competitive advantage.
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Give an example of how the internet impacted Barnes and Noble's online(bn.com) profitability.
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List and Compare the different information systems. How are they the same? How are they better?
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Give an example of a semi-structured decision and explain what inputs would be necessary to assist in making the decision.
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What does a collaborative information system do?
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How can IT play a role in competitive advantage, according to the 2008 article by Brynjolfsson and McAfee?
Exercises
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Discuss the idea that an information system by itself can rarely provide a sustainable competitive advantage.
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Review the
Zoom
website. What features of Zoom would contribute to good collaboration? What makes Zoom a better collaboration tool than something like Skype or Google Hangouts?
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Think of a semi-structured decision that you make in your daily life and build your own DSS using a spreadsheet to help you make that decision.
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Give an example of AI that you see used in your daily life. Describe one way it can be improved or combined with another information system to gain an advantage.