9.8: Summary
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This chapter has reviewed the many different categories of individuals - from the front-line help-desk workers to system analysts to chief information officer(CIO) -who make up the people component of information systems. The world of information technology is changing so fast that new roles are being created all the time, and roles that have existed for decades are being phased out. That said, this chapter should have given you a good idea of the importance of the people component of information systems.