4.1: Introduction
- Describe the principles of effective communication
- Use interpersonal communication skills
- Working as a part of a team
No matter what your job is, you need to communicate with other people. To be effective at doing your job, you need to communicate in an effective manner. How do you communicate? Talking is the obvious answer. Much of human communication is talking, but not all. In this chapter you will learn the principles of effective communication, how to best use interpersonal communication skills, and how to work as a team.